Shipping policy

Shipping Policy

Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed the next business day.

Shipping Times
Shipping times vary based on destination:

• Domestic: 3–7 business days

• International: 7–21 business days

These timeframes do not include processing time.

Shipping Costs
Shipping rates are calculated at checkout based on destination and order weight. Any available free-shipping offers will be clearly displayed on our site.

Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Tracking information may take 24–48 hours to update.

Shipping Delays
We’re not responsible for delays caused by customs, weather, or carrier issues. If your package is delayed, we’ll assist where possible, but final delivery is controlled by the carrier.

Wrong Address Disclaimer
Please ensure your shipping address is correct at checkout. We aren’t responsible for lost packages due to incorrect address entry.

Damaged or Missing Items
If your order arrives damaged or something is missing, contact us within 48 hours with photos and your order number. We’ll review the issue and help resolve it.

International Duties & Taxes
International orders may incur customs fees, duties, or taxes. These charges are the customer’s responsibility.